APPRECIATE THE TEAM

Posted on December 28, 2015 in Consulting

I get comments that my job requires a great deal of patience, occasionally even complements for my capacity to listen and provide guidance. I thank them and explain that my wife has a master’s degree in social work and that my ability to practice at my best began when Allison “retired” (at age 29) so that she could focus her attention on a single client: me.  Somewhat humorous, although my point is sincere: we each perform at the top of our game when we appreciate and recognize that our strength comes from the team effort.

Build Positive Relationships through Trust

Many years ago I worked at a sweatshop law firm.   I barely noticed the crazy long hours.  I was too busy enjoying the exciting work and the challenging experiences my outstanding mentor provided.    He was always open to new ideas and strategies.  The positive environment inspired great success for our clients.  Other associates were jealous of my experiences and pressed their bosses to give them more opportunity.

I shed some tears as I explained to my boss that the in-laws had called and advised I would need to relocate to Houston.   Twenty years later I can still remember that wonderful job and my dedication to a great boss (and a great firm).  My mentor prospered personally and financially because a happy worker makes for a profitable company.

Share the Credit and the Blame

The ego maniac in the workplace drives talent to leave as the credit for team effort is claimed by the arrogant boss. The people at the top have to spread the reward to the whole team and distribute the rewards for good work.

On this note, does anyone really think I write this newsletter without help? I started these newsletters in October 2010 because Chris Akers, my executive coach, forced it upon me.  Margo acts as Editor in Chief to ensure I meet deadlines, say something smart (hopefully), and politely comment on my sense of humor. Amanda is a valuable asset to the team.  She approaches her work with a vigor and excitement that complements the outcome of each project she takes on.

The flip side of the equation might be more important. Not everything goes perfect. A person who is quick to point fingers loses respect and has little ability to retain employees.  A boss willing to own a role in a mistake earns credibility and loyalty.

I hope you have a safe and happy New Year.